Overview
If your heated vest does not turn on or does not feel warm, there is usually no product fault. In most cases, the issue is related to power supply, connection, or operation order.
This guide will help you quickly check:
- Whether the heated vest is working normally
- Whether the battery is working normally
- Where the problem may be, if there is one
No tools or technical knowledge are required.
Part 1: How to Check If the Heated Vest Is Working Normally
Step 1: Try turning on the vest using the battery
- Connect the battery to the vest
- Press and hold the power button for at least 2-3 seconds
Result:
- If the vest turns on, the vest is working normally
- If it does not turn on, continue to Step 2
Step 2: Test the vest using a wall charger
- Disconnect the battery from the vest
- Connect the vest directly to a wall charger
The charger output must be at least 5V / 2A or higher - Press and hold the power button for 2 seconds
Result:
- If the vest turns on, the vest itself is working properly
- The issue is likely the battery, or the connection between the battery and the vest
Video Guide:
Is the Heated Vest Working Normally?
Part 2: How to Check If the Battery Is Working Normally

Step 1: Test the battery with another device
- Disconnect the battery from the vest
- Use the same battery to charge another device, such as:
- A mobile phone
- A tablet
- Wireless earphones
Result:
- If the battery charges other devices normally, the battery is working fine
- If it does not charge any device, the battery may need recharging or replacement
Video Guide:
Is the Battery Working Normally?
Common Operating Mistakes to Check First
Before assuming there is a product issue, please check the following:
- The cable is fully plugged in
- The power button is pressed and held for 2-3 seconds
- The power bank is turned on before starting the vest
Some power banks require manual activation before supplying power - The battery has enough charge
Most “not working” issues are caused by one of these simple steps.
Fit & Wearing Tips (Important for Heating Performance)
A heated vest works best when it fits close to your body.
If the vest is too loose:
- Heat transfer will be reduced
- The vest may feel less warm, even when working normally
For best results:
- Choose a fitted size
- Zip up the vest fully
- Wear a jacket or coat over the vest to keep the heat inside
Quick Summary
- If the vest works with a wall charger, the vest is OK
- If the battery charges other devices, the battery is OK
- Most issues are caused by power, connection, or operation order
Following this guide helps you identify the issue quickly and avoid unnecessary worry.
If you still need help after completing these steps, please contact our support team.
Need More Help?
- Contact Support
- Watch More Video Guides
- Visit the GOKOZY Heated Clothing Guide